The Knowhow Generator

Due to unexpected personal circumstances, we are unable to continue the business at this time

JENN BEDLINGTON
Interactions and Thinking and Strategy Expert

Join the hundreds of Jenn’s coaching clients who have achieved more of their potential, becoming more successful leaders and managers, more confident to address challenges and to make changes.

APPROACH

Jenn will use a respectful approach to help you to see challenges in a new light and to uncover new opportunities, while encouraging you to courageously self-reflect and commit to change. She’ll flexibly respond to your emerging needs, and generously share the wisdom built from decades of work and life.

EXPERTISE

Jenn has particular expertise in supporting people become better at:

leading and managing
thinking and acting strategically
interacting with others in ways which build strong and sustainable relationships
influencing and collaborating
managing conflict.

ACCREDITATIONS

Jenn is an accredited and widely experienced leadership and personal development coach, with a

stable of profiles she can use to aid in your self-knowledge.

These profiles include:

Herrmann Brain Dominance Instrument [HBDI]
Six Seconds emotional intelligence profile and Brain Profile
Six Seconds Vital Signs
Trust Styles Inventory
ResilienceUP
Motivational Map
Emotions and Behaviours at Work
Inventory for Work Attitude and Motivation[iWAM]
Conflict Dynamics Profile
Profile of Influencing Styles

Jenn is a member of the International Coach Federation, and abides by its Code of Ethics.

PROFESSIONAL EXPERIENCE

Jenn's professional experience includes –

twenty years of providing extensive leadership and competency coaching and learning development services in areas including emotional intelligence, thinking, influential communication, collaboration, conflict management, strategic planning, policy development, and program management
twenty years as a highly respected leader in Government, working with professional, administrative and technical people on a wide range of issues
twenty years as Director of companies engaged in diverse industries, including retail, manufacturing and professional services.

Jenn's Coaching Packages

JENINE BOROWIK
Leadership, IT and Collaboration Expert

Jenine has helped many people to advance their careers, becoming successful leaders, managers, or specialists, both within organizations and with demanding customers.

APPROACH

Jenine will work with you to understand your challenges, explore new ways to operate and assist you to achieve more successful and rewarding work and life.

EXPERTISE

Jenine has particular expertise in

helping people in technical and IT areas to work effectively with each other and with clients and stakeholders
working with diverse groups of people from different cultures and countries to achieve common aims
strategic leadership
creative problem solving

ACCREDITATIONS

Jenine can draw on her three decades of diverse experience in IT and leadership and management roles, spanning from application development to client relations and technical program leadership to senior executive leadership. She is ready to share her knowledge and skills in assisting clients, IT professionals, and other technical specialists to achieve remarkable outcomes through working effectively together.

Jenine abides by the Code of Ethics of the International Coach Federation.

PROFFESIONAL EXPERIENCE

Jenine’s professional experience includes –

leading a wide range of successful projects and programs for official statistics
over 30 years of experience in Information Communications Technology, ranging from technical roles to 5 years as Chief Information Officer for a major government agency,
leading the data collection and information and client services functions for a national statistics institution
leading and coordinating international projects involving multiple countries and experts from diverse subject, statistical and ICT fields.
Volunteer community work, including coaching seniors in the use of technology and mentoring young women to live confidently.

SALLY DOOLEY
Leadership, Mindset and Communication Expert

Sally is passionate about excellent leadership and helping shape cultures that facilitate high performance and wellbeing for sustainable growth. She works alongside clients to support them as they navigate changing contexts and the demands of leadership.

Approach

Sally is a highly skilled and effective leadership coach who combines best practice with holistic and creative processes to help clients accelerate their effectiveness as leaders and across all facets of their lives. Her experience working with clients in a range of contexts, combined with her academic and personal research, uniquely positions her to help clients achieve the outcomes they want.

Sally is also a TEDx speaker coach who works with individuals to craft and communicate strategic narratives.

Expertise

Sally has particular expertise in supporting people to become better at:

leading, coaching and managing others
career planning and development
building resilience and growing through adversity and failure
leading people through change
building high performing teams, including creating positive cultures and having effective feedback conversations

Accreditations

Sally is a well-qualified leadership and personal development coach with a range of profiles to enhance self-awareness. These profiles include:

Masters Training and Development
Herrmann Brain Dominance Instrument [HBDI]
Six Seconds Emotional Intelligence Profile
DiSC and DiSC Work of Leaders
Entrepreneurial Mindset Profile
Motivational Maps
Team Management System
Myers-Briggs Type Indicator [MBTI]
Full Circle 360
Hogan 360

Sally has attended International Coaching Federation accredited courses and abides by its Code of Ethics.

Professional experience

Sally’s professional experience includes –

15 years of coaching leaders in government, private and not-for-profit sectors, including senior executive leaders.
Over 25 years of designing and leading facilitation processes, including leadership, change management, strategic planning and stakeholder engagement, building high-performing teams, emotionally intelligent communication, resilience and wellbeing.
Over 15 years leading teams in government and not-for-profit sectors, development, and program management

PHIL GOULDSON
Strategy, Leadership and Well-being Expert

Phil has decades of experience in coaching people, helping them build their skills in leadership and management, personal effectiveness, and well-being.

He has a particular interest in supporting young men to find their individual way in their lives and work.

APPROACH

Phil takes a down-to-earth approach, helping people to explore their aspirations, develop the strategies to get there and to overcome challenges along the way.

Always enabling, always supportive, but nevertheless able to keep the discussion honest and focused.

EXPERTISE

Phil’s areas of expertise include helping people to:

Be better and more enabling leaders
Be more strategic
Be more collaborative and constructive in their working relationships
Build self-confidence
Build successful teams

ACCREDITATIONS

Phil is accredited in a number of self-awareness profiles that can support his coaching and has undertaken training as an Executive Coach.

PROFESSIONAL EXPERIENCE

Phil's professional experience includes:

Over two decades of coaching thousands of Australian and international executives (including Singapore and Christmas and Cocos/Keeling Islands, and managers in the private, not-for-profit, and public sectors, across a diverse range of competencies
Successful nurturing of capabilities in workshops and webinars
Strategic work with organisations to develop better teamwork and more strategic planning and working
Two decades of experience as a senior executive in the health, community services, corrections, and property and resource management sectors.

ROBYN BICKET
Strategic Thinking, Well-being and Collaboration Expert

Join Robyn’s coaching clients achieving more, becoming more successful leaders and managers,

more confident to address challenges and to make changes through self-awareness and positive

psychology.

Approach

Robyn’s coaching approach is based on positive psychology principles and strengths-based analysis

to encourage self-knowledge and to build clients ability to thrive not just survive. Robyn has a

particular interest and experience in the psychology and wellbeing of lawyers and helping women in

career development and transitions.

Expertise

Robyn has particular expertise in supporting people become better at

Ethical leadership
thinking and acting strategically
interacting with others in ways which build strong and sustainable relationships
influencing and collaborating
career and life transitions.

Accreditations

Robyn is a certified positive psychology and positive psychology coaching practitioner from the

Whole Being Institute (USA) and an experienced leadership and personal development coach.

Robyn is an accredited Herman Brain Dominance Instrument (HBDI) practitioner, member of the

Positive Psychology.com community and the VIA Institute on Character.

Robyn is a lawyer admitted as a barrister and solicitor in the Australian Capital Territory. She holds a

BA (Hons) (Political Science) and an LLB from the Australian National University.

Robyn is an alumnus of the Cranlana Programme and a participant in the Australian National Library

Trailblazing Women in the Law oral history project.

Professional experience

Robyn’s professional experience includes –

ten years of providing leadership and coaching learning and development services in areas including emotional intelligence, thinking, influential communication, collaboration, , strategic planning, policy development, program management and transition to executive roles.
twenty years as a highly respected leader in Government, working with professional, administrative and technical people on a wide range of issues including leadership of two large in-house legal teams (chief counsel) and representation of Australian government internationally.
eight years’ experience providing consulting services on public sector legal policy issues including health regulation, justice system reform, privacy and information management and social policy.

IAN HIGGINBOTTOM
Leadership, Management and Collaboration Expert

Ian is committed to positively perturbing the thinking of managers and senior executives, empowering them to cultivate highly effective working relationships, foster high-performing teams, and nurture cultures of well-being where people thrive.

Approach

Ian employs a respectful and permission-based approach to help you elevate your self-awareness, get fresh perspectives on challenges, generate new possibilities, and drive action that yields new results. He specialises in helping you develop the conversational competencies essential for effective collaboration, management, and leadership. He will draw from his extensive experience as a business leader, executive, and community developer, as well as his fourteen years of coaching experience to serve your learning and growth.

Expertise

Ian's areas of expertise include helping people to:

Build leadership, management, and collaboration skills.
Develop an effective leadership presence.
Get work delivered without surprises by making and managing commitments.
Build high-quality working relationships and have ‘difficult’ conversations.
Cultivate self-confidence and manage self-doubt.

Accreditations

Ian is a Professional Certified Coach (PCC) with the International Coaching Federation. He has a Graduate Diploma in Ontological coaching and certifications from the Institute for Generative Leadership in Coaching Excellence in Organisations. He is also a trained conflict coach.

Professional experience

Ian’s diverse professional experience includes –

Fourteen years of coaching executives and managers in government departments and corporations in leadership, collaboration, influential communication nd conflict resolution. He has delivered leadership and collaboration training workshops to executive teams, and productivity and efficiency training to senior executives.
Ian embarked on his career as an introverted scientist before founding a cooperative housing development and a successful software start-up that is now a global leader in a scientific niche. Under Ian's leadership, the company evolved from a three-associate team to a venture capital partnership with a staff of sixty.
Ian has a background in science and worked for fifteen years as a scientist with the Australian Antarctic Division and CSIRO.

Session Length Guidance

SESSION LENGTH

WHEN TO CONSIDER

30 Minutes

When you want to bounce off your ideas about how to deal with a single issue or narrow topic

When you want a quick check-in on progress or to address a specific question.
When you want to check whether you feel comfortable with coaching or a particular coach before embarking on a longer term program of coaching.

One Hour

When you want to develop a skill or change a behaviour, and have limited time to practise your skills.
When you have an ongoing program of sessions that are reasonably close together, so that you can focus on one aspect at a time without losing momentum.

1.5 Hours

When you want to focus on a more complex issue or a challenge that has many facets.
When you want to explore strategies in depth and ensure you have the skills to put them into practice.

Two Hours

When you want to take a deep dive so that you have greater understanding on a seemingly intractable challenge.
When you are faced with the need to take a major decision, need a significant breakthrough or make substantial change in your behaviour and approach.

Jenine's Coaching Packages

Sally's Coaching Package

Phil's Coaching Packages

Ian's Coaching Packages

Robyn's Coaching Packages

Ian's Single Session

Jenn's Single Session

Jenine's Single Session

Sally's Single Session

Phil's Single Session

Robyn's Single Session

HBDI® – Herrmann Brain Dominance Instrument

SELF AWARENESS

Through understanding of our own preferred thinking styles shows us:

How we could leverage our cognitive strengths.
Blind spots in our thinking where we might need other thinking approaches
How we can more effectively communicate and influence people with different thinking styles
How the way we think could be limiting our ability to make the best decisions

HBDI® – Herrmann Brain Dominance Instrument

profile description

The way we think influences how we communicate, collaborate, take in and process information, make decisions, and innovate.

The HBDI® reveals our unique thinking preferences across four domains – Analytical, Practical, Relational, and Experimental. Through highlighting individual cognitive diversity, it aids in personal and team development.

HBDI® – Herrmann Brain Dominance Instrument

team awareness

Understanding and recognising different thinking styles helps leverage diverse perspectives within teams.

Embracing this cognitive diversity encourages a variety of problem-solving methods, leading to innovative solutions and a competitive edge in the marketplace.

Understanding each team member’s thinking preferences improves communication and collaboration, reducing misunderstandings and conflict.

sEI – Six Seconds Emotional Intelligence profile

profile description

The Six Seconds Emotional Intelligence Assessment (SEI) is a comprehensive tool designed to measure and develop emotional intelligence (EQ). It provides a suite of validated tests that help individuals and organizations assess EQ competencies and create a practical roadmap for development. 

The SEI is based on the Six Seconds Model of Emotional Intelligence, which emphasizes a three-step process: Know Yourself, Choose Yourself, and Give Yourself

The advantages of using the SEI:

Predictive Power: SEI predicts over 54% of key success factors such as effectiveness, relationships, quality of life, and health.
Practical Framework: Offers a process framework to apply EQ in real-life situations.
Global Relevance: Used in over 150 countries, it caters to a broad range of training, coaching, and development needs.
Robust Psychometrics: The assessment is well-validated and reliable, ensuring accurate measurement of EQ.
Action-Oriented: Equips individuals with strategies to use and improve their EQ skills for long-term transformation.
Comprehensive System: Includes various tools and reports for different needs, from leadership to youth assessments.
Real-World Practicality: Links EQ to important work and life outcomes, making it relevant and actionable
Customizable Reports: Offers a range of reports tailored to individual and group development needs.
Multi-Rater Feedback: The SEI 360 provides in-depth feedback on how one’s EQ impacts others.

SEI – SIX SECONDS EMOTIONAL INTELLIGENCE PROFILE

SELF AWARENESS

The benefits of an individual SEI profile include:

Enhanced Self-Understanding: Helps individuals understand their own thoughts, feelings, and actions
Emotional Literacy: Assists in accurately identifying and interpreting both simple and compound feelings
Personal Growth: Provides a framework for personal development and conscious living
Insightful Feedback: Offers new insights which are key to unlocking one’s capacity for leading oneself

Individual profiles can be tailored to different perspectives, eg Leadership or Development.

SEI – SIX SECONDS EMOTIONAL INTELLIGENCE PROFILE

team awareness

The benefits of a team SEI profile include:

Improved Team Dynamics: Equips leaders with a practical roadmap for developing team EQ competencies
Predictive Analytics: Predicts key success factors like effectiveness, relationships, quality of life, and health
Strategic Development: Supports long-term transformation with an action-oriented framework to improve EQ skills
Comprehensive Assessments: Includes specialized questionnaires for various organizational needs, such as sales and change

Motivational Maps

profile description

Motivational Maps are an ISO-accredited self-perception inventory that identifies key motivators and measures the level of motivation in individuals, teams, and organisations.

They are based on research into human behaviour and organisational psychology.

Unlike personality tests or psychometric profiling tools, Motivational Maps focus on what drives and motivates people rather than personality traits.

In summary, the Map shows relative strengths between nine different types of motivators, across the domains of relationships, achievement, and growth, as well as showing how well each motivational need is being met.

A team profile is available.

MOTIVATIONAL MAPS

SELF AWARENESS

For an individual, their Motivational Map can:

Help individuals make informed career decisions
Provide insights into how motivation is likely to change over time
Reveal how well an individual’s current role fulfills their core and career drivers
Aid in the development of leadership and coaching skills
Contribute to greater fulfillment from work and life
Support stress reduction and enhance well-being
Assist in addressing work-life balance concerns

MOTIVATIONAL MAPS

team awareness

While only individuals can motivate themselves, team climate and relationship dynamics can heavily demotivate. The team profile can lead to deep discussion about how people can work together in different ways so that individuals’ motivational needs are met.

A team Motivational Map can provide the insight to:

Create a highly motivated and energised environment where leaders are motivationally intelligent and teams are purposeful
Provide a foundation for measuring motivation and developing strategies to maintain high levels of motivation and energy long-term
Offer insights into team dynamics and help in aligning team energies with organisational mission and values

resilienceUP

profile description

The ResilienceUP model provides a robust and multi-factorial treatment of resilience that lends itself to both individual growth and a way of testing planning goals against their impact on resilience and wellbeing.

Building an understanding that thriving comes from an integration of

changes in individual attitudes and skills
improvements in the way the team works together in an emotionally intelligent way that quickly identifies and resolves conflict
a climate – the lived experience of people in the team – that is focused on wellbeing, where thriving language and priorities are evident

The ResilienceUP Profile is an online assessment tool designed to measure and improve resilience.

It takes about 10-12 minutes to complete and provides a scientifically validated measure of resilience across four dimensions: Body, Emotions, Mind, and Purpose.

Additionally, it assesses eight Performance Indicators.

The profile acts as a ‘first line of defence’ in human risk management. It is based on a strengths-based framework, emphasises actionable insights and offers a built-in ‘self-coaching’ tool, The Resilience Cycle, which is powered by AI to personalize the assessment.

resilienceup

SELF AWARENESS

For the individual, the ResilienceUP profile:

Enhances understanding of personal resilience and early warning signs of compromised resilience
Provides a framework for actionable steps to improve resilience
Encourages introspection and reflection on personal strengths and areas of opportunity
Aids in developing strategies to prepare for, recover from, and adapt to stress or challenges.

resilienceup

team awareness

At the organisational and team level, the ResilienceUP profile:

Promotes a culture of resilience, agility, and adaptability within teams and the organisation
Helps identify and act upon opportunities for growth and development during challenges
Supports strategic human resource management, including recruitment, onboarding, and employee development
Facilitates team discussions on resilience and future-fit strategies

trust Style Inventory

profile description

The Trust Style Inventory is a tool designed to help individuals understand trust dynamics and offers actionable tips to enhance their ability to trust, be trusted, and use trust to build healthy relationships.

trust Style Inventory

SELF AWARENESS

The Trust Style Inventory:

Enhances understanding of one’s own trust tendencies
Provides insights into how trust can be developed and leveraged
Helps identify personal strengths and areas for growth in trust-building
Encourages reflection on past experiences to improve future trust interactions

trust style inventory

team awareness

The benefits of the Trust Style Inventory for organisational and team awareness include:

Fostering a culture of trust within teams and the wider organisation.
Improving collaboration by highlighting the importance of trust between team members.
Assisting in identifying trust-related barriers that may impact team performance.
Supporting the development of strategies to address and resolve trust issues within teams.

Entrepreneurial Mindset Profile

SELF AWARENESS

The EMP feedback report:

Measures personality characteristics and motivations, and cognitive and behavioural traits that are critical to entrepreneurial success whether you are operating your own business or working within an organisation
Provides self-awareness on how these factors impact their entrepreneurial capability
Encourages reflection and the development of practical strategies to improve entrepreneurial thinking and action-taking
Helps participants synthesise their results and generate a plan to leverage existing strengths and/or enhance skill sets.

Entrepreneurial Mindset Profile

team awareness

The EMP profile:

Helps leaders to understand the personality characteristics and motivations as well as the cognitive and behavioural traits needed to build entrepreneurial capability in teams and organisations.
Supports leaders by providing practical strategies and tools for building entrepreneurial capability

Entrepreneurial Mindset Profile

profile description

Developed from extensive research into the traits, motivations and skills of entrepreneurs, the Entrepreneurial Mindset Profile (EMP) is based on hard data about the factors that actually distinguish entrepreneurs from non-entrepreneurs. The instrument shows solid evidence of reliability and validity.

Conflict Dynamics profile

profile description

The way we think influences how we communicate, collaborate, take in and process information, make decisions, and innovate.

Conflict Dynamics profile

SELF AWARENESS

Benefits of the Conflict Dynamics Profile for Self-Awareness:

Enhances self-awareness of one’s conflict behaviours.
Identifies constructive and destructive behaviours during conflicts.
Recognizes personal “hot buttons” that may escalate conflicts.
Encourages reflection on emotional responses to conflict
Provides a framework for improving conflict management skills

Conflict Dynamics profile

team awareness

Benefits of the Conflict Dynamics Profile for Team Awarenes:

Facilitates understanding of team conflict behaviours and responses
Offers a common language to describe and measure approaches to workplace conflict
Supports the development of orientation programs that align with organizational norms
Enables teams to identify behaviors that trigger irritation among members
Assists in coaching by focusing on conflict patterns and providing norm group comparisons

Managers Dashboard

The Six Seconds Managers Dash board is a one-page analysis tool that offers a concise summary of a group’s emotional intelligence (EQ) style, top talents, and their impact on performance. It’s grounded in neuroscience and 15 years of EQ research, providing practical insights into a team’s dynamics.

The tool is designed to leverage emotional intelligence for enhancing personal and collective awareness, ultimately driving performance and success within an organization.

The Manager can use the tool in working with the development of their people to:

Enhance understanding of each person’s emotional strengths and challenges
Identify personal EQ talents and areas for development
Encourage reflection on how individual EQ impacts personal effectiveness, relationships, and decision-making
Aid in aligning personal choices with long-term objectives

The Manager’s Dashboard:

Offers a snapshot of the team’s overall EQ, facilitating strategic workforce planning and coaching
Provides insights into the distribution of Brain Styles and Brain Talents within a team, aiding in team formation and development
Helps in identifying collective strengths and opportunities for growth, contributing to improved team performance
Assists in understanding the coherence within the team, which can inform leadership and management strategies

Vital Signs

The Vital Signs profile by Six Seconds is an organisational model that assesses key drivers of performance such as trust, motivation, change, teamwork, and execution. These factors are measured to predict outcomes like retention, productivity, future success, and customer focus.

Utilising the Vital Signs profile:

Enhances self-awareness on how their own beliefs, attitudes and behaviours impact on the key drivers of performance
Helps the individual understand their impact on others and on the team’s dynamics, performance and success
Encourages reflection on personal strengths and areas for growth

The Vital Signs profile:

Provides a clear framework for understanding team climate and dynamics
Provides benchmark data for measuring the impact of investment in development
Helps identify areas for improvement in team performance and collaboration
Supports leaders in creating a positive organisational climate that drives performance
Offers insights into how well the organization is aligned with its strategic goals